1. Overview

At Target Egypt, we are committed to delivering the highest quality restaurant and hotel equipment. Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to assist you.

2. Return Period

Customers may request a return within 14 days from the date of receiving the order.

3. Eligibility for Returns

To be eligible for a return, the item must:

  • Be unused and in the same condition as received.

  • Be in its original packaging with all accessories included.

  • Be accompanied by the original invoice or proof of purchase.

4. Non-Returnable Items

The following items are not eligible for return:

  • Perishable goods.

  • Opened health or personal care products.

  • Hazardous materials or flammable liquids and gases

5. Return Process

1. Request a Return

Please contact our customer service team via:
Email: info@targetegypt.co
Phone: +20 111 044 4615

Kindly provide your order number and the reason for the return.

2. Return Authorization

Once your request is reviewed and approved, you will receive a Return Merchandise Authorization (RMA) number along with return instructions.

3. Shipping

  • Customers are responsible for covering return shipping costs.

  • Shipping fees are non-refundable.

6. Refund Policy

  • After receiving and inspecting the returned item, we will notify you of the approval status.

  • If approved, a refund will be issued to the original payment method within 7–10 business days.

7. Exchanges

Items are eligible for exchange only if they are defective or damaged due to manufacturing issues or shipping.
To request an exchange, please contact our customer service team using the details above.

8. Restocking Fee

A restocking fee of 15% may apply to certain returns, particularly large equipment and machinery.

9. Contact Us

Target Egypt
Your Most Trusted Partner in Restaurant & Hotel Equipment

Email: info@targetegypt.co
Sales: +20 111 044 4615
Maintenance: +20 114 367 0232

Address: Sarayat El Katameya – Next to Al Ameen Car Service Center, New Industrial Area, Beginning of Ain Sokhna Road, Wataniya Fuel Station, Katameya, Cairo, Egypt